The course introduces the fundamentals of CRM platforms and the Salesforce ecosystem.
With the Elevate Talent CRM Salesforce Fundamentals learners will work through case studies and practical challenges so participants can learn and apply best-practice administrator skills. These skills range from setting up an organization and users to leveraging Salesforce applications, automating processes, and producing best-practice reporting dashboards. Participants will also work through topics that are aligned with the Salesforce Administrator certification exam
As well as learning content that will prepare participants to take the Salesforce Administrator Exam, they will also: